Big Island Kratom Terms of Purchase

Terms of Purchase – Big Island Kratom

Welcome to Big Island Kratom. These Terms of Purchase ("TOU") form a legal agreement between you (the customer) and Big Island Kratom ("Company"). By accessing, browsing, or purchasing from bigislandkratom.com("Site"), you agree to abide by the following terms and conditions.


1. Arbitration Agreement

Any dispute arising from your purchase shall be resolved through binding arbitration under the United States Arbitration & Mediation Rules. The arbitrator’s decision will be final and binding.

  • Both parties waive the right to a jury trial in favor of arbitration.
  • Either party may seek provisional relief in court before arbitration concludes.

2. Purchase Disclaimer

By purchasing from Big Island Kratom, you agree to all disclaimers on our website and packaging:

  • Our products are not intended to diagnose, treat, cure, or prevent any disease.
  • The FDA has issued warnings against the use of kratom.
  • Products are provided without usage directions. Use kratom at your own risk.

3. Product Liability

Customers are responsible for researching and understanding kratom’s potential effects.

  • Big Island Kratom holds no liability for effects resulting from the use or handling of our products.
  • The intended recipient is the person listed at checkout.

4. Age Restriction

  • You must be at least 21 years old to purchase from Big Island Kratom.
  • If we suspect a customer is under 21, we reserve the right to request ID verification and cancel the order if necessary.

5. Intended Customer & Resale Policy

  • Products are for personal use only and not for resale.
  • Unauthorized resale of our products is strictly prohibited.
  • Approved resellers must sign a distributor agreement.

6. Legal Compliance

  • Customers are responsible for complying with local kratom laws.
  • Big Island Kratom is not responsible for legal issues arising from kratom purchase, possession, or use.

7. Restricted Shipping Locations

We do not ship to the following states and cities where kratom is restricted:

Restricted States:

Alabama, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin

Restricted Cities:

  • Louisiana: Multiple cities, including Alexandria, Hammond, Ponchatoula, Tangipahoa, Tickfaw, Bastrop, and more.
  • California: Mira Loma, Riverside
  • Illinois: Des Plaines, Peoria
  • Texas: Angleton
  • Colorado: Englewood
  • New Jersey: Jerseyville

Orders placed to these locations will be canceled.


8. Dispute Resolution

  • Any disputes will be resolved through binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA) in [Location].
  • Class arbitration is prohibited – disputes must be settled on an individual basis.
  • Each party shall bear its own arbitration costs, unless otherwise ordered.

9. Liability & Indemnification

  • Big Island Kratom is not liable for any direct, indirect, or consequential damages resulting from the use of this site or our products.
  • Customers agree to indemnify and hold harmless Big Island Kratom, its employees, and affiliates from any claims, damages, or expenses related to their purchase or use of our products.

10. Revisions & Governing Law

  • Big Island Kratom reserves the right to update these Terms of Purchase at any time.
  • Your continued use of the site constitutes acceptance of any changes.
  • These terms are governed by the laws of [State], United States.

11. Disclaimer

  • Kratom is not approved by the FDA.
  • Big Island Kratom makes no claims regarding kratom’s safety or effectiveness.
  • By purchasing from our site, you acknowledge these disclaimers and agree to these terms.

If you do not agree with these terms, please do not purchase from Big Island Kratom.